Thank you very much for the link!
It's a feature very useful for end users, so when I have time, I'll try to 
figure out how to solve the problem (I see a solution already exists, I'll see 
if it works on RT4). 

Cheers

Alberto Scotto
Information Technologies Consultant

FIAT POWERTRAIN TECHNOLOGIES S.p.A.
Corso Settembrini 167, 10135 Torino, Italia
________________________________________
Da: [email protected] 
[[email protected]] per conto di Thomas Sibley 
[[email protected]]
Inviato: martedì 29 maggio 2012 14.38
A: [email protected]
Oggetto: Re: [rt-users] Autocomplete feature for unprivileged users (   
AllowUserAutocompleteForUnprivileged?)

On 05/28/2012 10:18 AM, SCOTTO Alberto (Consultant) (FIAT POWERTRAIN
TECHNOLOGIES) wrote:
> I can't get the autocomplete email address feature to work for
> unprivileged people who access the SelfService area. It is correctly
> set in RT_SiteConfig, as I can also see in RT's web UI, tools >
> system configuration: AllowUserAutocompleteForUnprivileged=1 I'm
> experiencing this problem both on RT 4.0.2 and 4.0.6.
>
> I am starting to think that I misunderstand the meaning of the
> AllowUserAutocompleteForUnprivileged config!

You're not misunderstanding, there's just a bug which renders that
option a nice thought but ineffective.  There will be a fix at some point.

http://issues.bestpractical.com/Ticket/Display.html?id=16946
  • [rt-users] Auto... SCOTTO Alberto (Consultant) (FIAT POWERTRAIN TECHNOLOGIES)
    • Re: [rt-us... Thomas Sibley
      • [rt-us... SCOTTO Alberto (Consultant) (FIAT POWERTRAIN TECHNOLOGIES)
        • Re... Thomas Sibley
          • ... SCOTTO Alberto (Consultant) (FIAT POWERTRAIN TECHNOLOGIES)

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