On Thu, Jun 28, 2012 at 11:08:34AM -0700, jesse west wrote:
> To: $Ticket->RequestorAddresses
> Subject: Unexcused Early Release {$Ticket->Subject}
>
> Hi $Ticket->FirstCustomFieldValue('Student_Name')
>
> Thank you for your student report.
>
> Please be aware that this is considered an unexcused early release in
> accordance with the
> student catalog. All time off requests must be made at least 2 weeks in
> advance, and/or a
> student must supply a doctor*s note for it to be considered excused.
>
> Please remember any hours missed may result in over contract fees.
>
> Each curriculum has required days and hours of attendance. Attendance
> records are strictly
> maintained and determine compliance with satisfactory progress for
> financial aid funding
> purposes. In order to receive financial aid, you must maintain at least
> 80% overall
> attendance.
>
> Kind Regards,
> Student Services
>
> i would like the body of the email to use the contents of the field
> "Content" from Article #4
> rather than the text above.Then you'll want to read about Articles, if you have a specific id in mind, you can just Load it and call methods on it as documented in the code I pointed to in my earlier reply. > > Are you looking for documentation about Articles? > > perldoc lib/RT/Article.pm > > perldoc lib/RT/Articles.pm -kevin
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