Hi,
I am doing some ASCII perl reports and one of the options is to supply
the queue name. I want to be able to get a list of the queues that
are available as an input check.
r.
On Thu, 12 Jul 2012, Ruslan Zakirov wrote:
Date: Thu, 12 Jul 2012 21:30:15 +0300
From: Ruslan Zakirov <r...@bestpractical.com>
To: Richard McMahon <r...@ast.cam.ac.uk>
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Perl API: list of available queues, owners, status
On Thu, Jul 12, 2012 at 7:58 PM, Richard McMahon <r...@ast.cam.ac.uk> wrote:
Hello,
Is there a way/example of how to get a list of queues, owners, status using
the Perl API?
I want to cycle through making a list counts for each owner
and queue by status.
You want count tickets groupped by queue, owner and status, right? You
really don't want to iterate over anything. It will be very slow.
Instead take a look at how QueueSummaryBy* files do it in RT 4.0 and
how RT::Extension::SummaryByUser (on CPAN) does similar task. You just
need to combine two tables into one big table.
Thanks Richard
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