On Fri, Aug 10, 2012 at 03:22:52PM +0100, Mark Goodge wrote: > This is possibly a FAQ, but my Google-fu is failing to find me the > answer and RTFM isn't helping either, so I'm asking here.... :-) > > How do I configure RT to notify me by email when someone else > updates a ticket that I own? > > Mark
It does that in the default configuration that is shipped with the software. Cheers, Ken
