On Fri, Aug 10, 2012 at 03:44:23PM +0100, Mark Goodge wrote: > On 10/08/2012 15:32, [email protected] wrote: > >On Fri, Aug 10, 2012 at 03:22:52PM +0100, Mark Goodge wrote: > >>This is possibly a FAQ, but my Google-fu is failing to find me the > >>answer and RTFM isn't helping either, so I'm asking here.... :-) > >> > >>How do I configure RT to notify me by email when someone else > >>updates a ticket that I own? > >> > >>Mark > > > >It does that in the default configuration that is shipped with > >the software. > > OK, then my question needs to be reworded: How do I re-enable it for > individual users when it's disabled generally on a sitewide basis? > > Mark
Make a scrip based on the disabled Email change notification scrip to send it only when a particular Email/user is involved. Ken
