On 10/08/2012 16:23, [email protected] wrote:
On Fri, Aug 10, 2012 at 03:44:23PM +0100, Mark Goodge wrote:
On 10/08/2012 15:32, [email protected] wrote:
On Fri, Aug 10, 2012 at 03:22:52PM +0100, Mark Goodge wrote:
This is possibly a FAQ, but my Google-fu is failing to find me the
answer and RTFM isn't helping either, so I'm asking here.... :-)
How do I configure RT to notify me by email when someone else
updates a ticket that I own?
Mark
It does that in the default configuration that is shipped with
the software.
OK, then my question needs to be reworded: How do I re-enable it for
individual users when it's disabled generally on a sitewide basis?
Mark
Make a scrip based on the disabled Email change notification
scrip to send it only when a particular Email/user is involved.
That sounds like an awful lot of effort for something that I would
expect to be configurable within the individual users' preferences!
Mark
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