I cannot seem to get a scrip that will accept multiple comma-seperated
addresses from an email (or any correspondevent for that matter), only one
address will be accepted.
The scrip I am using is a custom action that looks like this:
my $Ticket = $self->TicketObj;
my $Transaction = $self->TransactionObj;
my $body = $Transaction->Content();
my $cf = new RT::CustomField($RT::SystemUser);
my $id;
my $msg;
my $queue = 'Testes';
#---IPS
if($body =~ /X-addresses\:(.*)\n/i){
my $iplist = $1;
($id,$msg) = $cf->LoadByNameAndQueue (Name=>'ip-addresses',
Queue=>$queue);
($id,$msg) = $Ticket->AddCustomFieldValue (Field => $cf, Value
=>$iplist);
}
return(1);
I'm not opposed to being told I'm going about this the wrong way; present
practice for my RT install is to have a web form submit requests, currently
that request will have an IP address field that is picked up by a similar scrip
(in addition to x-fqdn, x-contact, x-OS, and other information being collected)
and I was thinking a comma-seperated list of mixed ipv4,ipv6 could be snarfed
in one line and, as long as RT's address parser validated it, we'd be in
business.
✔ Never use your HawkID's email address and password anywhere else!
Emory Lundberg, Security Friend
Information Security & Policy Office, University of Iowa
