Dnia 2012-11-07, śro o godzinie 10:12 -0500, Kevin Falcone pisze: > On Wed, Nov 07, 2012 at 10:39:21AM +0100, Robert Wysocki wrote: > > Leaving aside the original issue - why is that? Is this behavior > > hardcoded or is it a question od default scrips? > > When email comes in, RT loads by the email address and looks for that > email address in the EmailAddress field and then in the Name field. > > When email goes out, RT already has the user, and fetches the > EmailAddress to send them mail. Since it's blank, it skips the user. > > That's why this particular trick works.
Neat :) Thanks, good to know. Regards, -- Robert Wysocki administrator systemów linuksowych Contium S.A., http://www.contium.pl -------- We're hiring! http://bestpractical.com/jobs
