Am 24.01.2013 04:16, schrieb Rob Ansaldo: > We would like to display FreeformContactInfo in the "More about requestor" > section of the ticket display. We already populate this field with info > useful to our help desk staff and had customized RT3 to display this. > > After upgrading to RT4, I cannot figure out how to get this to display in the > "More about requestor" area. I have added FreeformContactInfo to the > MoreAboutRequestorExtraInfo setting in the RT_SiteConfig and have created a > custom local/lib/RT/User_Local.pm file where FreeformContactInfo is set to > "public", yet the FreeformContactInfo from the db still does not appear. What > am I missing? > >
Maybe this bug which is fixed in RT 4.0.9: https://github.com/bestpractical/rt/commit/aaa2f5b4 Chris
