On 02/14/2013 02:29 PM, Rolf Krogstad wrote:
Hello,
I have created a new server (RedHat 5.9 64-bit) and am running the latest
version of MySQL and RT 4.0.10. The old server was RT 3.6.6
I exported the data from the old server as follows:
mysqldump -uroot -p --opt --skip-lock-tables --max_allowed_packet=1000000000 -
-single-transaction --default-character-set=binary --databases rt3 >
RT_mysql_backup.sql
I then changed all references to the database rt3 to be rt4
I then imported the data into the new system, ran the upgrade steps as
outlined in docs/UPGRADING.mysql. (ran update from 3.6.6 to v3.7.87,
generated and ran 'queries.sql', ran updates from 3.7.87 to current)
With one user I can go in and select a ticket and it opens fine with the URL:
http://v20labtrack/Ticket/Display.html?id=2973
If I log in as a different user it generates this URL which comes up with
a "page not found" error:
http://v20labtrack/rt3/Ticket/Display.html?id=2973
The generation of the URL is user dependent, it is correct for some and wrong
for some. The old system was configured to require '/rt3' after the system
name. The new system is not.
There is no 'rt3' in the RT_SiteConfig.pm file.
Any idea how to get that to stop inserting '/rt3' into the URL?
Thanks
Rolf
Pace Analytical Services Inc.
Is this user dependent on the same machine? Or is each user on a
different workstation? It sounds more like something that is machine
dependent, not user dependent.
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