Hi,
i have a question regarding the "time left" field. Is it possible to
configure that this field will automatically updated by the "time
worked" field? So when an technician post his work and enters the time
for it, that this will automatically decrease the "time left" value.
In short time left = time left - time worked.
We are using rt 3.8.1 on a debian. If there is need for more information
i try to gather and post it.
Maby someone has a hint!
Thanks in advance!
Regards Oliver
--
RT training in Amsterdam, March 20-21:
http://bestpractical.com/services/training.html
Help improve RT by taking our user survey:
https://www.surveymonkey.com/s/N23JW9T
