On Tue, 19 Feb 2013, Kevin Falcone wrote: Hi,
Only by writing a Scrip which updates Time Left whenever Time Worked is updated. There is no built-in functionality for this.
thanks for the hint, i tested it together with Kenneth. We can update the timeleft Field without problems when the TimeWorked Field ist updated directly. But i have the problem that we update the TimeWorked not directly instead we use the Worked Field in the Comment oder Replay Section. Any hint where i can get that value per scrip? In the transaction log there is no possibility, right?
Maby a hint? Regards Oliver -- RT training in Amsterdam, March 20-21: http://bestpractical.com/services/training.html Help improve RT by taking our user survey: https://www.surveymonkey.com/s/N23JW9T
