Don't forget the cronjobs: https://github.com/bestpractical/rt/blob/stable/README#L190 https://github.com/bestpractical/rt/blob/stable/README#L198
Chris Am 26.02.2013 01:09, schrieb John Buell: > Ok, I have users set up, groups set up (company departments), queues set > up…. The RT box seems to be sending messages back and forth to our main > Exchange box with no trouble at all…. The RT web interface itself is > only viewable from within our network, but I don’t personally see that > as a problem…. I JUST got the RT book today and implemented the backups > for MySQL (and copying a few .pm files) onto a removable USB drive with > no issue, and now scheduled that to run via cron every night at > midnight…. Are there any other last second gotchas I should beware of > before I unleash all of my users onto RT? > > > > And my two cents: This is a great product, and I’m glad I spent the > money on the ORA book. Thanks also to everyone on this list who has > responded to me so far, I’m really looking forward to putting RT to good > use! > > > > -John -- RT training in Amsterdam, March 20-21: http://bestpractical.com/services/training.html Help improve RT by taking our user survey: https://www.surveymonkey.com/s/N23JW9T
