Got 'em! Thanks! -----Original Message----- From: Christian Loos [mailto:[email protected]] Sent: Tuesday, February 26, 2013 12:54 AM To: John Buell Cc: [email protected] Subject: Re: Ready to roll?
Don't forget the cronjobs: https://github.com/bestpractical/rt/blob/stable/README#L190 https://github.com/bestpractical/rt/blob/stable/README#L198 Chris Am 26.02.2013 01:09, schrieb John Buell: > Ok, I have users set up, groups set up (company departments), queues > set up.... The RT box seems to be sending messages back and forth to our > main Exchange box with no trouble at all.... The RT web interface itself > is only viewable from within our network, but I don't personally see > that as a problem.... I JUST got the RT book today and implemented the > backups for MySQL (and copying a few .pm files) onto a removable USB > drive with no issue, and now scheduled that to run via cron every > night at midnight.... Are there any other last second gotchas I should > beware of before I unleash all of my users onto RT? > > > > And my two cents: This is a great product, and I'm glad I spent the > money on the ORA book. Thanks also to everyone on this list who has > responded to me so far, I'm really looking forward to putting RT to > good use! > > > > -John -- RT training in Amsterdam, March 20-21: http://bestpractical.com/services/training.html Help improve RT by taking our user survey: https://www.surveymonkey.com/s/N23JW9T
