On Tue, Feb 26, 2013 at 02:56:28PM +0000, John Buell wrote: > Am 26.02.2013 01:09, schrieb John Buell: > > Ok, I have users set up, groups set up (company departments), queues > > set up.... The RT box seems to be sending messages back and forth to our > > main Exchange box with no trouble at all.... The RT web interface itself > > is only viewable from within our network, but I don't personally see > > that as a problem.... I JUST got the RT book today and implemented the > > backups for MySQL (and copying a few .pm files) onto a removable USB > > drive with no issue, and now scheduled that to run via cron every > > night at midnight.... Are there any other last second gotchas I should > > beware of before I unleash all of my users onto RT?
On the topic of backups, I assume you've seen the new backups documentation? http://bestpractical.com/rt/docs/latest/backups.html Other common things - make sure you have monitoring in place on the machine, otherwise when you start to run low on space or have a load spike you'll have no way to triage what happened. -kevin
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