On Wed, Mar 27, 2013 at 6:59 PM, Kevin Holleran <[email protected]> wrote: > I am still pretty new to RT & trying to figure out how to do things. I want > to have a custom field for requesting access. I would like this to be a > multi select field filled with options from a table. I would like to have > table that is essentially: > > System | ResponsibleParty > > where the responsible party is a group ID in RT. I am writing a perl module > to handle the scrip when a ticket is created that would create child tickets > for each system & assign to the responsible party. > > Is this doable? Can I create a custom field & have it populate options from > a table?
http://bestpractical.com/rt/docs/latest/RT_Config.html#CustomFieldValuesSources > > Thanks. I am not really sure where to look to start this. > > Kevin -- Best regards, Ruslan.
