I am having this same problem in RT 4.0.7, but your solution doesn't work for me as there is no OwnTicket option in Group Rights under either group or queue configurations.
What is the new way of limiting ticket ownership to priveleged users? -- Paul -- -- View this message in context: http://requesttracker.8502.n7.nabble.com/Limit-Owner-dropdown-to-only-privileged-users-tp10765p53502.html Sent from the Request Tracker - User mailing list archive at Nabble.com.
