On 05/08/2013 04:39 PM, Thomas Sibley wrote: > On 05/08/2013 01:00 PM, Cena, Stephen (ext. 300) wrote: >> I've got two questions: >> >> 1. I just did an upgrade from 4.0.11 to 4.0.12 & all seemed well. Due to >> people not using the full ticket Create, I decided to globally remove >> "Quick Create" from "RT At A Glance". However, when I do that I get the >> following error: [snip] > > I can't reproduce this problem and looking at the code don't see how it > would happen. Do you have any local customizations? > > Can you send us the output of running this SQL query? > > select id, Name, Description, ObjectType, ObjectId from Attributes where > ObjectType='RT::System'; > > Could you also navigate to Configuration -> Tools -> System Config in > RT, save that page as HTML, and send the file? Make sure any sensitive > data is redacted first.
Stephen, the information I request above will still be useful, but on a hunch, did you recently migrate RT's database from MySQL to MariaDB? -- RT Training in Seattle, June 19-20: http://bestpractical.com/training