Kevin, Thanks for the response. From what you wrote, I looked at issues we had and they are actually always caused by email signatures - I didn't realize that before.
When an incoming email from a requestor has a signature like this: -- Signature The cut off happens. I'm assuming this is because it matches Request Tracker's internal signature format. We had this problem even after removing the local file, clearing the mason and restarting apache. Is this something we need to learn to live with, or is there an easy way to knock out the -- signature config on incoming emails? I'll run some more tests on my end. -- View this message in context: http://requesttracker.8502.n7.nabble.com/in-request-cuts-off-history-when-replying-tp54420p54423.html Sent from the Request Tracker - User mailing list archive at Nabble.com.
