On 06/26/2013 03:09 AM, Mohammadali Mobli wrote: > I want a specific person to get email when a ticket comes in to a specific > queue. (I have already added Admin Cc but it does not work it gives an > error no recipient found no email sent.) > Now the weird thing is on one queue i have this setup and it works the > person gets email. But on another queue with the same configuration it does > not work.
NotifyActor. http://bestpractical.com/rt/docs/latest/RT_Config#NotifyActor or as a per-user preference It comes up on the list all the time.
