On 6 September 2013 11:55, Landon Stewart <lstew...@iweb.com> wrote: > Actually I believe I found the answer which I'm going to try… I basically > need a hybrid of these two because we also send different copies of > templates depending on the language the customer prefers to be communicated > with in. > > http://requesttracker.wikia.com/wiki/ForkTemplate > http://requesttracker.wikia.com/wiki/ChooseTemplateByUserLang > > So - never mind my original post unless you have any information that's > better than the two ones above. >
Well after trying and trying - none of this has worked because SetTemplate() is no longer a valid method for Conditions in RT 4.0.17 among other reasons. If anyone has any information on how to dynamically set the Template in a Scrip with RT 4.0.x I would greatly appreciate it! -- Landon Stewart :: lstew...@iweb.com Lead Specialist, Abuse and Security Management Spécialiste principal, gestion des abus et sécurité http://iweb.com :: +1 (888) 909-4932