I'm noticing a strange problem after my upgrade from 4.0.0 to 4.2. Before my upgrade I'd made a global script that would have the user attempt to take ownership of a ticket after commenting on it. This is still working after the upgrade. However, now it is immediately given back to the previous owner for some reason. History reads like this:
# The RT System itself - Owner forcibly changed from U<http://rt.imctv.com/User/Summary.html?id=108> serA to UserB # U <http://rt.imctv.com/User/Summary.html?id=36196>serB - Given to UserA Any ideas what might be causing this and how to stop it?