On Tue, 2013-11-05 at 11:40 -0500, Chris Hall wrote: > I'm noticing a strange problem after my upgrade from 4.0.0 to 4.2. > Before my upgrade I'd made a global script that would have the user > attempt to take ownership of a ticket after commenting on it. This is > still working after the upgrade. However, now it is immediately given > back to the previous owner for some reason. History reads like this: > > > > > # The RT System itself - Owner forcibly changed from UserA to UserB > # UserB - Given to UserA > > > Any ideas what might be causing this and how to stop it?
You will need to provide the scrip before we will be able to hazard any guesses. - Alex
