*Good morning,* *I have some questions regarding rt-mailgate, hope you will be able to help me.* *I tried to configured it as said in the RT 4-2-0 documentation. I have two queue on my RT-environment "Support" and "R&D".*
*I added on /etc/aliases the following content:* *rt: "|/opt/rt4/bin/rt-mailgate --queue Support --action correspond* * --url http://10.0.30.214 <http://10.0.30.214>"* *rt-comment: "|/opt/rt4/bin/rt-mailgate --queue Support --action comment* * --url http://10.0.30.214 <http://10.0.30.214>"* *What I need now it's an example of email creation, like how should I need to fill my email to create the new ticket in the queue "Support".* *Thanks in advance,* *Regards.* *Abdallah Tabi* Support Team - a...@efficientip.com *4 rue de l´Abreuvoir92 400 courbevoiefranc...@efficientip.com <a...@efficientip.com> Tel : +33 (0)1 75 84 88 98Fax : +33 (0)9 57 88 09 40www.efficientip.com <http://www.efficientip.com>*
