<<642 11111>> Good morning, we also have this problem, that since 4.2.1 we have html tags in some (not in all, but I have no idea why sometimes and sometimes not ..) replies.
So, I opened a ticket in testqueue: -------------------------------------cut-------------------------------- ----- Subject: 11111 MIME-Version: 1.0 X-Mailer: MIME-tools 5.504 (Entity 5.504) Content-Disposition: inline X-RT-Interface: Web Message-ID: <[email protected]> Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: binary X-RT-Original-Encoding: utf-8 Content-Length: 19 2222222222222222222 -------------------------------------cut-------------------------------- ----- And then I do a reply via webinterface, now we have html tags in reply -------------------------------------cut-------------------------------- ----- MIME-Version: 1.0 In-Reply-To: <[email protected]> X-Mailer: MIME-tools 5.504 (Entity 5.504) Content-Disposition: inline X-RT-Interface: Web References: <[email protected]> <[email protected]> Content-Type: text/plain; charset="utf-8" Message-ID: <[email protected]> Content-Transfer-Encoding: binary X-RT-Original-Encoding: utf-8 RT-Send-CC: Content-Length: 150 On Tue Dec 17 09:42:23 2013, mpolenske wrote:<br /> > 2222222222222222222<br /> <br /> -- <br /> Viele Grüße<br /> Michael Polenske -------------------------------------cut-------------------------------- ----- >From my point of view the headers seem to be identical ... Attached a screenshot how it look like in webinterface Cheers - Michael -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Kevin Falcone Sent: Freitag, 13. Dezember 2013 17:10 To: [email protected] Subject: Re: [rt-users] Problem with HTML tags appearing in correspondence Having attempted to Reply using the Rich Text Editor on a clean RT 4.2.1 install, I cannot replicate this at all. Since you see literal HTML tags being recorded in ticket history, this points to something broken in your use of the RichText editor. Can one of the reporters please provide show a test correspondence with the problem with Show Full Headers, and then with Download with headers for each of the pieces. Thanks -kevin On Thu, Dec 12, 2013 at 06:45:10AM +0800, Lai Zit Seng wrote: > I seem to be experiencing the same problem as mentioned in: > [4]http://requesttracker.8502.n7.nabble.com/RT-4-2-1-Weird-issue-with-HT ML-comments-correspondense-RT-always-registers-plain-text-with-HTML-tags -td56005.html > I don't have custom templates. The HTML tags are only appearing when replying through the > web interface. Disabling the Rich Text Editor avoids this problem. Hope this can be fixed? > Regards,
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