Hi Wardrop! Wardrop ha scritto: > Hi, > > I'm wondering how I would go about adding a "stalled" tickets column to the > Quick Search display on the dashboard. I've done a Google, but a lot of the > information seems to pertain to older versions of RT. I'm on RT 4.2.2. > > I've looked at ./share/html/Elements/Quicksearch expecting to find some > clues, but alas, nothing. Can anyone point me in the right direction or just > tell me how to it? > > Cheers, > Tom
Why do you want to add it to the quick search display? I simply created a new saved search that I called "MineStalled", then I added it to the "RT at a glance" right above the "Quick search" portlet by clicking on "Edit" in the upper right corner of the "RT at a glance" page and adding the saved search. Hope this helps. Bye Cris