On Wed, Jan 15, 2014 at 04:54:38PM +0100, Emmanuel Lacour wrote: > On Tue, Jan 14, 2014 at 03:36:09PM -0800, Wardrop wrote: > > Hi, > > > > I'm wondering how I would go about adding a "stalled" tickets column to the > > Quick Search display on the dashboard. I've done a Google, but a lot of the > > information seems to pertain to older versions of RT. I'm on RT 4.2.2. > > > > I've looked at ./share/html/Elements/Quicksearch expecting to find some > > clues, but alas, nothing. Can anyone point me in the right direction or just > > tell me how to it? > > > > here: > > share/html/Elements/QueueSummaryByStatus > > (@statuses) >
AW, stalled is here in standard RT. Did you played with Lifecycles? -- Easter-eggs Spécialiste GNU/Linux 44-46 rue de l'Ouest - 75014 Paris - France - Métro Gaité Phone: +33 (0) 1 43 35 00 37 - Fax: +33 (0) 1 43 35 00 76 mailto:[email protected] - http://www.easter-eggs.com
