Is it possible to calculate the fields format fields?

2014-02-18 19:48, Alex Vandiver rašė:
On Tue, 2014-02-18 at 04:10 -0800, andkulb wrote:
This is the time values for the ticket:
Created:        Tue Feb 18 13:28:25 2014
Starts: Tue Feb 18 13:28:25 2014
Started:        Tue Feb 18 13:28:25 2014
Last Contact:   Tue Feb 18 13:30:25 2014
Due:    Wed Feb 19 00:00:00 2014

Still, the __TimeLeft__ field is always blank. What is the problem?
"TimeLeft" is not a computed value between starts and due.  It is a
count of your estimate of the minutes/hours of work remaining on the
ticket, which can be updated from the "Basics" page of the ticket.
  - Alex



--
RT Training London, March 19-20 and Dallas May 20-21
http://bestpractical.com/training

Reply via email to