Is it possible to calculate the fields format fields?
2014-02-18 19:48, Alex Vandiver rašė:
On Tue, 2014-02-18 at 04:10 -0800, andkulb wrote:
This is the time values for the ticket:
Created: Tue Feb 18 13:28:25 2014
Starts: Tue Feb 18 13:28:25 2014
Started: Tue Feb 18 13:28:25 2014
Last Contact: Tue Feb 18 13:30:25 2014
Due: Wed Feb 19 00:00:00 2014
Still, the __TimeLeft__ field is always blank. What is the problem?
"TimeLeft" is not a computed value between starts and due. It is a
count of your estimate of the minutes/hours of work remaining on the
ticket, which can be updated from the "Basics" page of the ticket.
- Alex
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