On Wed, 2014-02-19 at 15:38 -0800, CLOSE Dave wrote: > Now that I have RT running enough to get a login page, I can't get /any/ > login to work, not even root. The Apache log reports, "Unknown password > form (/usr/share/perl5/vendor_perl/RT/User_Overlay.pm:1094)", and the RT > log is still empty. > > Users and passwords are stored in MySQL (actually MariaDB). Checking > that from the command line shows that all the data is still there.
RT 4.2.1 doesn't have a User_Overlay.pm -- we stopped shipping _Overlay files in RT 4.0. Its existence is a sign of a local customization, or an upgrade from RT 3.8 or earlier which missed the instructions at the top of UPGRADING-4.0. It's also extremely odd that that file is not in /opt/rt4, and is in vendor_perl. Did you install an RPM of RT 3.8 at some prior point? - Alex -- RT Training London, March 19-20 and Dallas May 20-21 http://bestpractical.com/training
