On Wed, 2014-02-19 at 16:47 -0800, CLOSE Dave wrote: > Anyway, Jok's solution did not solve the problem. But it did give me > some more error messages to investigate. I discovered that the > vendor_perl/RT directory content was quite old. I replaced it entirely > with the files from the installation directory, restarted Apache, and > now things seem to work. There are also copies of those files in > /opt/rt4/lib/RT, but that is not in @INC for some reason.
RT adds /opt/rt4/lib to its @INC path on startup; copying them into vendor_perl is unnecessary. In fact, you are only leaving a landmine for yourself in the future (as happened with the _Overlay files) by having copied them into vendor_perl. - Alex -- RT Training London, March 19-20 and Dallas May 20-21 http://bestpractical.com/training
