On Thu, Mar 27, 2014 at 03:19:56PM +0000, Bryon Baker wrote: > The code in the scrips that was updating the CF was in the Commit sub of > the custom action. I > move the code from that sub to the Prepare sub. I am not sure this is > best practice for > Request Tracker but all is working now.
For the list archives, this is a really bad idea. Code that runs in the Prepare section of a User Defined Scrip Action will potentially be triggered when clicking Reply or Comment on a ticket, or when visiting the People page of a ticket. It depends on what the Condition of this Scrip is, but it can be quite dangerous. As another user suggested, Batch scrips are likely the solution you're seeking. -kevin
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