On 19/05/2014 14:40, Flynn, Peter wrote:
I am setting up a test instance of rt as part of our investigation of a replacement for our current helpdesk system.So far it's up and running nicely on a virtual host under Apache, and I've been adding some test users and queues. I can't find any documentation on how best to set up the email responder. There are descriptions of the variables in the docs, but there doesn't seem to be any description of what the receiver email address is or how/where to configure it. The server has sendmail configured, but what address would a customer send a query to? ///Peter
Take a look at rt-mailgate: https://www.bestpractical.com/docs/rt/4.2/rt-mailgate.html -- Regards, Giles Coochey, CCNP, CCNA, CCNAS NetSecSpec Ltd +44 (0) 8444 780677 +44 (0) 7983 877438 http://www.coochey.net http://www.netsecspec.co.uk gi...@coochey.net
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