> The local/html here says that you have a local override of the ticket display > page, which you need to either remove, or update to merge in whatever your > changes were in your previous version of RT
That was it. It looks like someone had copied over the Display.html page from 4.0.1 into the local folder in anticipation of customizing it, but I found no differences from it and the original 4.0.1 file. Once removed, everything looks great again. Thanks for the prompt reply. -S -- RT Training - Boston, September 9-10 http://bestpractical.com/training
