Hello,
Not sure how to describe this without screen shots, but after our upgrade to
4.2.4, the history section while viewing a ticket using the standard
"Ticket/Display.html?id=xxx" page seems wrong. It has slightly different font
types for the text within the comments and the headers, but no other formatting
at all. Everything is just running together in one long output. When we click
the History link and view it via the "Ticket/History.html?id=xxx" page the
formatting looks normal again with colored boxes, clean horizontal lines,
shadowed boxes around the SHOW, REPLY, COMMENT, FWD sections etc, etc.
Whereas on the Display.html page there is no formatting at all. I've put RT
into debug mode but nothing related seems to be coming up. The only issue I
see is the following Warning:
[85536] [Wed May 28 18:01:54 2014] [warning]: The Mason component
/usr/local/apache/htdocs.rt/share/html/Ticket/Elements/LoadTextAttachments is
deprecated, and will be removed in RT 4.4. You should use
RT::Ticket->TextAttachments instead. Call stack:
[/usr/local/apache/htdocs.rt/local/html/Ticket/Display.html:209]
[/usr/local/apache/htdocs.rt/share/html/Ticket/autohandler:66]
[/usr/local/apache/htdocs.rt/lib/RT/Interface/Web.pm:682]
[/usr/local/apache/htdocs.rt/lib/RT/Interface/Web.pm:370]
[/usr/local/apache/htdocs.rt/share/html/autohandler:53]
(/usr/local/apache/htdocs.rt/lib/RT.pm:955)
Searching the list archives and the web have not revealed any clues. What else
could I look at? Is that warning even relevant? We're using FreeBSD and
Apache 2.2.19/ PHP 5.3.6/mod_fastcgi 2.4.6
Thanks
-S
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