Hello, apologize for my late reponse. I attached a sample E-Mail of a 3rd party correspondence right before forwarded to rt-mailgate.
Mailtest.txt <http://requesttracker.8502.n7.nabble.com/file/n58095/Mailtest.txt> Is it possible to disable all notifications send from RT unless the sender of the correspondence equals one of our staff? The scrip, I aplied to my test-queue actually only notifys the requestor if the actor of the correspondence equals the owner of the ticket. ----- Greetings, Siecinski -- View this message in context: http://requesttracker.8502.n7.nabble.com/Strange-behaviour-with-Outlook-attachments-tp57968p58095.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -- RT Training - Boston, September 9-10 http://bestpractical.com/training
