I'm just using the custom field at the moment to store the date and time of which a ticket was re opened. I was using this custom field value in the file I mentioned in the first message along with code I'm using also. I'm starting to suspect I do not need a custom field. See image of what I have so far. Is there another way about using this?
<http://requesttracker.8502.n7.nabble.com/file/n58112/untitled.bmp> -- View this message in context: http://requesttracker.8502.n7.nabble.com/Add-Time-difference-in-search-result-tp58100p58112.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -- RT Training - Boston, September 9-10 http://bestpractical.com/training
