Hi Alex,
The location path is /html/Callbacks/MyRT/Elements/RT__Ticket/ColumnMap/Once
In the "Once" file I have contains this:
<%init>
$COLUMN_MAP->{DifferenceReopenedTime} = {
title => 'Reopened', # loc
attribute => 'Reopened',
value => sub {
return 'THIS WORKS';
}
};
</%init>
<%args>
$COLUMN_MAP
</%args>
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