I believe that you need to use "Reopened" in your search and the
BuildFormatString/Default callback, not "DifferenceReopenedTime" as you
currently have.
#
$RT_ROOT/local/html/Callbacks/MyRT/Search/Elements/BuildFormatString/Default
<%INIT>
push @{$Fields}, 'Reopened';
</%INIT>
<%ARGS>
$Fields => undef
</%ARGS>
On 1 August 2014 17:55, AJ <[email protected]> wrote:
> Hi Alex,
>
> The location path is
> /html/Callbacks/MyRT/Elements/RT__Ticket/ColumnMap/Once
>
> In the "Once" file I have contains this:
>
> <%init>
> $COLUMN_MAP->{DifferenceReopenedTime} = {
> title => 'Reopened', # loc
> attribute => 'Reopened',
> value => sub {
> return 'THIS WORKS';
> }
> };
> </%init>
> <%args>
> $COLUMN_MAP
> </%args>
>
>
>
>
> --
> View this message in context:
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> Sent from the Request Tracker - User mailing list archive at Nabble.com.
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