Hi Emmanuel, Thanks for your great reply!
Emmanuel Lacour writes:
my $CustomFields = $Ticket->CustomFields;
This works, but I don't see it documented here[0]. Is that expected? [0]: https://www.bestpractical.com/docs/rt/3.8/RT/Ticket.html
while (my $CustomField = $CustomFields->Next) {
print $CustomField->Name.": ".$CustomField->Content."\n";
}
This only partially works as "Content" is not a known method.I also tried calling the custom field name as a method on the ticket object, since many other fields work that way, but that didn't work (no such method).
I will keep on looking, and if you have any other suggestions I would be very eager to hear them :-)
Thank you! Chris
pgpKfrP08t_f2.pgp
Description: PGP signature
-- RT Training November 4 & 5 Los Angeles http://bestpractical.com/training
