On Tue, Nov 04, 2014 at 03:44:55PM +0000, Chris Down wrote: > I think I eventually found what I want[0]: > > $ticket->CustomFieldValuesAsString($custom_field_name);
$ticket->FirstCustomFieldValue($custom_field_name); looks what you're lookign for ;) RT::Ticket is based on RT::Record, so you can user every methods available on this last one on a ticket. -- Easter-eggs Spécialiste GNU/Linux 44-46 rue de l'Ouest - 75014 Paris - France - Métro Gaité Phone: +33 (0) 1 43 35 00 37 - Fax: +33 (0) 1 43 35 00 76 mailto:elac...@easter-eggs.com - http://www.easter-eggs.com -- RT Training November 4 & 5 Los Angeles http://bestpractical.com/training
