On 08/04/15 08:59 AM, fleon wrote:
Thank you, this seems to more or less do what i want. However, if i
understand correctly, i must create a saved search for each one of my
agents, since i don't see a way to create just one dashboard with opened or
new tickets in a queue and the owner='myself' or something like that, so
every user subscribed to that dashboard would get the email without needing
to create one dashboard for each user.
Also, when consulting the README, i saw that there is a tool to send email
digests. I will also try that option
Set the owner to '__CurrentUser__' in the search.
Jeff
