"Johan Sundström" <[email protected]> schreef op 23 april 2015 13:35:12 CEST: >Hi! > >I would like to be able to auto-resolve tickets i have replyied to if i >dont get a response from the user in X days. Anyone know of a script to >make this happen? >I looked on the contributions-page but could not find anything >suitable.. > Have a look at rt-crontool. There are a couple of nice examples on the bestpractical website in the docs section about automating RT.
Joop
