Hi, this is what we use:
my $deps = $self->TicketObj->DependedOnBy; while( my $link = $deps->Next ) { next unless $link->BaseURI->IsLocal; my $dep = $link->BaseObj; next if $dep->QueueObj->IsInactiveStatus($dep->Status); $dep->SetStatus('open') unless $dep->HasUnresolvedDependencies; } Chris Am 22.05.2015 um 11:35 schrieb Jon Witts: > Hi Aaron, > > > > Thanks for sharing your scrip. I think your scrip is similar but not > quite what I was wanting to do. Yours seems hardcoded to only check for > two child tickets. I would like my scrip to loop through all child > tickets and change the status of the parent if all child tickets are > resolved… > > > > Does anyone have any pointers? I can’t see where this is falling down. > > > > Thanks, > Jon >