On Wed, 1 Jun 2016 15:17:15 +0200 Christian Loos <cl...@netcologne.de> wrote:
> Am 01.06.2016 um 11:53 schrieb Vegard Vesterheim: >> I tried to register a new User Custom Field, naming the Field >> 'PreferEditDisplay', and allowing two values for the field: 'Edit' or >> 'Display'. I have registered the value 'Edit' for a specific user for >> this Custom Field, but I am not able to extract the value >> programmatically. I expected the following code to work, but I get no >> values back. >> >> my $UserObj = RT::User->new( $session{'CurrentUser'} ); >> my $cf_values = $UserObj->CustomFieldValues('PreferEditDisplay'); > > > You can easily add custom user preferences. > Have a look here: > https://github.com/tbrumm/RT-Extension-SideBySideView/blob/master/lib/RT/Extension/SideBySideView.pm#L9-L17 Ah, this is much better than using a User Custom Field, since this is a custom user preference after all. Thank you. > This new preference is used here: > https://github.com/tbrumm/RT-Extension-SideBySideView/blob/master/html/Callbacks/SideBySideView/Ticket/Display.html/BeforeShowSummary#L15 I ended up using the EachRow callback from CollectionList. I sneakingly alter the link for the Ticket landing page (from Display.html to our local Edit.html) according to the user preference. The callback hooks in RT is *very* useful for doing these sorts of hacks;-) -- - Vegard V - --------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Los Angeles - September, 2016