I installed rt4.4.0 When I configure queue, there is no place to input due dates. Instead there are fields "Starts" and "Due" which can be fill in a date such as "2016-04-15 00:00:00". I did a test creating a ticket, the due date is what I set in that fields.
What I need is setting duedate such as 3 days after tickets created. I also use SLA. It can set a duetime in RT_Siteconif.pm for all queues, But I need set different duedates for different queues. -- View this message in context: http://requesttracker.8502.n7.nabble.com/Due-dates-tp61729.html Sent from the Request Tracker - User mailing list archive at Nabble.com. --------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016
