Hi Hi would like to understand how to allow unprivileged users to attach one image when create a ticket ? I am using the latest release 4.4.0, for what i saw privilege users can reply images in ticket when create or reply but the customers seems that they are not allowed ???
Can anyone help me out understand this ? Makes sense the client upload a image. The functionality is there but do not work when the user is customer … Thank s to all --------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016
