> No dia 15/05/2016, às 11:02, yugi mind <uriboxmob...@gmail.com> escreveu: > > Hi > > Hi would like to understand how to allow unprivileged users to attach one > image when create a ticket ? > I am using the latest release 4.4.0, for what i saw privilege users can > reply images in ticket when create or reply but the customers seems that they > are not allowed ??? > > Can anyone help me out understand this ? Makes sense the client upload a > image. The functionality is there but do not work when the user is customer … > > > Thank s to all
So it seems that this issue is already identified and will be fixed in the next release … Now i saw that is possible to apply a a patch to the current release to fix this. My question is can anyone help me out understand how to do it ? Cheers . --------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016