On Sun, May 15, 2016 at 3:52 PM, yugi mind <uriboxmob...@gmail.com> wrote: > >> No dia 15/05/2016, às 11:02, yugi mind <uriboxmob...@gmail.com> escreveu: >> >> Hi >> >> Hi would like to understand how to allow unprivileged users to attach one >> image when create a ticket ? >> I am using the latest release 4.4.0, for what i saw privilege users can >> reply images in ticket when create or reply but the customers seems that >> they are not allowed ??? >> >> Can anyone help me out understand this ? Makes sense the client upload a >> image. The functionality is there but do not work when the user is customer … >> >> >> Thank s to all > > > So it seems that this issue is already identified and will be fixed in the > next release … > Now i saw that is possible to apply a a patch to the current release to fix > this. > > My question is can anyone help me out understand how to do it ?
Search for the internet for: patch and diff howto Perhaps search youtube for it as well. -m --------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016