I activated the full text indexing under Ubuntu 16.04 (request-tracker4 4.2.12-5) and (mysql-server 5.7.13-0ubuntu0.16.04.2). Both the initial indexing and subsequent calls to rt-fulltext-indexer have the same error:
----- Begin quote ----- [3159] [Fri Aug 26 03:03:08 2016] [warning]: DBD::mysql::st execute failed: MySQL server has gone away at /usr/sbin/rt-fulltext-indexer line 216. (/usr/sbin/rt-fulltext-indexer:216) [3159] [Fri Aug 26 03:03:08 2016] [warning]: DBD::mysql::st execute failed: MySQL server has gone away at /usr/sbin/rt-fulltext-indexer line 222. (/usr/sbin/rt-fulltext-indexer:222) [3159] [Fri Aug 26 03:03:08 2016] [critical]: Attachment 125007 cannot be indexed: MySQL server has gone away at /usr/sbin/rt-fulltext-indexer line 254. (/usr/share/request-tracker4/lib/RT.pm:389) Attachment 125007 cannot be indexed: MySQL server has gone away at /usr/sbin/rt-fulltext-indexer line 254. ----- End quote ----- I saw a similar email back in January and one of the comments asked about disk space. The disk has plenty of space (only 10% full) and `systemctl status mysql` shows the mysql process is still running. Entering RT and doing searches works too, so the error is misleading or wrong. Any ideas? Thanks, Omen -- Omen Wild Systems Administrator Metro Cluster --------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Boston - October 24-26 * Los Angeles - Q1 2017
