how long after you start do you get that error?
> On Aug 25, 2016, at 9:49 PM, Omen Wild <[email protected]> wrote: > > I activated the full text indexing under Ubuntu 16.04 (request-tracker4 > 4.2.12-5) and (mysql-server 5.7.13-0ubuntu0.16.04.2). Both the initial > indexing and subsequent calls to rt-fulltext-indexer have the same error: > > ----- Begin quote ----- > [3159] [Fri Aug 26 03:03:08 2016] [warning]: DBD::mysql::st execute failed: > MySQL server has gone away at /usr/sbin/rt-fulltext-indexer line 216. > (/usr/sbin/rt-fulltext-indexer:216) > [3159] [Fri Aug 26 03:03:08 2016] [warning]: DBD::mysql::st execute failed: > MySQL server has gone away at /usr/sbin/rt-fulltext-indexer line 222. > (/usr/sbin/rt-fulltext-indexer:222) > [3159] [Fri Aug 26 03:03:08 2016] [critical]: Attachment 125007 cannot be > indexed: MySQL server has gone away at /usr/sbin/rt-fulltext-indexer line > 254. (/usr/share/request-tracker4/lib/RT.pm:389) > Attachment 125007 cannot be indexed: MySQL server has gone away at > /usr/sbin/rt-fulltext-indexer line 254. > ----- End quote ----- > > I saw a similar email back in January and one of the comments asked about > disk space. The disk has plenty of space (only 10% full) and `systemctl > status mysql` shows the mysql process is still running. Entering RT > and doing searches works too, so the error is misleading or wrong. > > Any ideas? > > Thanks, > Omen > > -- > Omen Wild > Systems Administrator > Metro Cluster > --------- > RT 4.4 and RTIR training sessions, and a new workshop day! > https://bestpractical.com/training > * Boston - October 24-26 > * Los Angeles - Q1 2017 --------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Boston - October 24-26 * Los Angeles - Q1 2017
